First Timers
Our Doggie Doors Are Open!
Thinking about coming to play or booking a stay at Toby Town?
We are excited to welcome you and your fur baby into our family.
Your first step will be to book a Meet & Greet Assessment
where we can all get to know each other and
learn all those little things that make your dog special.
We are excited to welcome you and your fur baby into our family.
Your first step will be to book a Meet & Greet Assessment
where we can all get to know each other and
learn all those little things that make your dog special.
Attention Potential New Clients
Since COVID restrictions lifted, we have seen an unprecedented rise in the number of dogs wanting to come to Toby Town. At the same time, finding employees has been a tremendous challenge. For the safety and comfort of the dogs, we must strictly schedule the intake of new dogs. Please understand that, currently, our Meet & Greet appointments are booked six weeks out. If you are a new client and need Daycare or Boarding services sooner, we will not be able to help you immediately. Our sincerest apologies for the inconvenience, but the wellbeing and safety of the dogs will continue to be our top priority.
If you can wait approximately four-to-six weeks for a Meet & Greet appointment, please click on our New Client Registration button below and begin the process. We look forward to meeting you and your dog, and we thank you for your patience and understanding.
Since COVID restrictions lifted, we have seen an unprecedented rise in the number of dogs wanting to come to Toby Town. At the same time, finding employees has been a tremendous challenge. For the safety and comfort of the dogs, we must strictly schedule the intake of new dogs. Please understand that, currently, our Meet & Greet appointments are booked six weeks out. If you are a new client and need Daycare or Boarding services sooner, we will not be able to help you immediately. Our sincerest apologies for the inconvenience, but the wellbeing and safety of the dogs will continue to be our top priority.
If you can wait approximately four-to-six weeks for a Meet & Greet appointment, please click on our New Client Registration button below and begin the process. We look forward to meeting you and your dog, and we thank you for your patience and understanding.
- Click the New Client Registration button below to access forms
- Answer all questions; the more detail you provide, the better we get to know your pet
- Send us your pet's vaccine records; you may upload them online, or you or your vet can email them to: info@TobyTownRVA.com
- After we have your registration forms and your vet records, call to schedule your dog's free four-hour Meet & Greet; slots book fast, so please contact us ASAP
- If you cannot keep your Meet & Greet appointment, please cancel at least 48-hours in advance
- Walk-in tours of our facility are available Monday-Thursday from 11 a.m. to 3 p.m.; other times by appointment
Having trouble with the online registration on your computer?
Download and print our registration forms by clicking the forms buttons below, and bring them in to Toby Town before scheduling your Meet & Greet.
| updated_new_client_document__1_.pdf |
What Immunization Records are Required?*
What About Spaying and Neutering?*
- DHLPP or equivalent: Protects your dog against five serious, often deadly, diseases: Distemper, Hepatitis, Lepto, Parainfluenza, Parvo (also accepted DHPP/DA2PPv)
- Rabies: Comes in one-year and three-year doses and is required by law; dogs must have an up-to-date rabies certificate to enter the facility
- Bordatella: AKA Canine Cough. We require updates every 12 months
- Spay and neuter: Must be performed by age six months*
Why Do We Require a Meet & Greet Assessment before Our First Visit?
We need to assess every new dog to determine his or her specific needs and whether we are the right place to meet those needs. Our assessment also helps us to learn particular details that aid in placing your dog in the best activity group and in developing an enrichment plan.
My Dog is Not Feeling Well; Can I still Bring Her to Toby Town RVA?
Bacteria and parasites can be passed easily from dog to dog, so only healthy dogs should attend daycare. If your pet is showing any symptoms like diarrhea, vomiting, warts, eye discharge or rashes, please leave them home while they are contagious or until your veterinarian has approved your dog’s return to daycare.
Please call us to make your Meet & Greet appointment: 804-799-0200
