First Timers
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Attention Potential New Clients:
Our Meet & Greet Waitlist is Once Again on "Paws"

We apologize that we are once again on "paws" for our waitlist and our process of taking in new dogs to Toby Town. We wish we had the staffing and the space for all of your wonderful dogs, but this is just not the case. Each time we open our Waitlist for even a few brief weeks we receive over 60 new applications.
Those applicants will remain in the queue and we will get to you as soon as we can. You do not need to apply again.

One of our many goals is to keep our facility from overcrowding. We want your dogs to be happy and well cared for. This is why we are once again pausing our new client intake. At this time, I do not know when it will open again. 

We are very sorry for this inconvenience. We have to give priority care and service to existing Toby Town clients as we balance our staffing with the demands of the busy spring/summer vacation season. 

In the meantime, we will do our best to refer you to one of the other many fine doggy care facilities in Richmond to try and help you find a place for your dog. We are also working to find a better waitlist system that would be less frustrating for our potential clients than having to keep checking back in the hopes that the window is open. 

Thank you for your patience and understanding. We are so very sorry to disappoint folks.

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