Your Pet's Home Away from Home.
While you are away, your pup deserves a vacation too! Toby Town RVA staycare boarding offers:
- Deluxe and traditional accommodations for dogs of all sizes
- Free daycare
- Medication administration
- Half-price baths for weekly guests: If you have booked a bath for the end of your dog's stay, please let us know your intended pick-up time before the pick-up date so we may have your dog ready.
- A la carte salon services
- Amenities!
Comfy Cabin* |
Deluxe Cottage* |
First Dog $60/Night (If siblings can safely share the cabin, you get a $15 discount/night.) Boarding always includes free daycare - a $32 value! |
First Dog $78/Night (If siblings can safely share the cottage, you get a $15 discount/night!) Boarding always includes free daycare - a $32 value! |
*Note: Our individual Boarder Policy has been revamped due to the volume of furry guests and statewide staffing shortages. For the protection of the dogs in our care, we will not be admitting dogs who have shown any aggression towards other dogs in the past. Individual Boarder reservations are accepted only at the discretion of management and the fees are $25 per night in addition to regular boarding fees.
We Have a Deal for You!
Do you have more than one dog? Do they like to share? When you book an accommodation, as long as the the second and third pups (from the same household) fit in the same accommodation, they get a $15 discount!
Additional Boarding Fees
Service |
Description |
Fee |
Early Drop-off |
MUST be arranged prior to the day the dog comes to stay. Note: Exceptions include unexpected illness or travel delays; in such cases, call us and we will work with you to the best of our abilities. |
$10 |
Late Pick-up |
MUST be arranged prior to the day the dog goes home. Note: Exceptions include unexpected illness or travel delays; in such cases, call us and we will work with you to the best of our abilities. |
$10 |
Food Bagging |
Clients who do not properly bag and/or label their dog's food for boarding. Note: Charges are sometimes waived for first-time boarders or those with special needs, but may be increased for those who continue to disregard our procedures despite multiple reminders, especially during high-volume stays (i.e. a holiday). |
$10 |
Complex Medication |
Some dogs have complex medicine regimens that include injections or complex written instructions and may be subject to the Complex Medication Fee. This fee may also be charged to clients who give us ambiguous medication instructions, necessitating further investigation by the staff. |
$10 |
Maintenance |
Charged to any client who necessitates the office team to take more than ten minutes to check in his/her dog for boarding. Reasons for this fee may include, but at not limited to:
|
$20 |
AMENITIES!
5-MINUTE DOGGIE MASSAGE: A soothing rubdown with lots of extra attention |
TREAT-FILLED KONG: A strong rubber toy filled with your choice of cheese or peanut butter |
PUPCICLE: Frozen pop made with beef or chicken broth |
BEDTIME BRUSH-OUT: A relaxing five-minute brush-out for those who love that kind of thing |
PUP FLUFF CUP: A tasty cup full of whipped cream |
PUPTINI: Martini glass with warm broth and garnished with a meatball. Shaken, not stirred. |
TOY TIME: 10 minutes of supervised play with toys |
CUDDLE-TIME STORY: Snuggle up with a team member for a soothing story |
- A single amenity is $7.00
- A four-pack of amenities is $20 - BEST DEAL!
- Amenities must be booked BEFORE the drop-off date.
- You may reserve amenities through the portal, by phone, or email them to us at [email protected]; please DO NOT verbally give us a list of amenities in the driveway as you drop-off your dog.
- Amenities are subject to substitution, depending on what your dog likes; we cannot guarantee specific amenities for specific days.
- A dog may only have one food amenity per day to protect his or her digestive health while boarding.
- Only two amenities are allowed per night.
- PUPDATES ARE NOW A SEPARATE SERVICE. Pupdates cost $10 each and are limited to a maximum of three pupdates during a seven-day stay. Remember: We publish hundreds of photos each day on Facebook, and we are happy to respond to email and phone inquiries regarding your dog's stay.
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BOARDING PROCEDURES
When boarding instructions are not followed, our efficiency at check-in drops markedly, causing extra burdens on the staff and taking time away from the dogs.
Failure to follow procedures will result in fees and may affect your ability to get future reservations. We will cater to our clients who help us run our facility as efficiently as possible.
1. DOGS MUST BE DROPPED OFF BEFORE NOON
2. DO NOT GIVE US ANY VERBAL INSTRUCTIONS AT THE CAR AT DROP-OFF. All instructions regarding your dog must be communicated BEFORE drop off by email OR written instructions may be placed in your dog's bag.
3. FOOD
4. MEDICINE
Toby Town happily administers all needed medications to dogs. To make sure your dog's medication is given correctly, please adhere to the following steps:
5. ITEMS NEEDED FOR BOARDING:
Failure to follow procedures will result in fees and may affect your ability to get future reservations. We will cater to our clients who help us run our facility as efficiently as possible.
1. DOGS MUST BE DROPPED OFF BEFORE NOON
2. DO NOT GIVE US ANY VERBAL INSTRUCTIONS AT THE CAR AT DROP-OFF. All instructions regarding your dog must be communicated BEFORE drop off by email OR written instructions may be placed in your dog's bag.
3. FOOD
- All dogs are required to bring his or her own food when boarding.
- Food must be packaged PER MEAL, PER DOG per day. Example: If your dog eats twice a day, you would pack two bags per day.
- Multi-dog families must bag and label each dog's food separately.
- Each bag must show the dog's name.
- Other than name, nothing else should be written on the food bags, unless different meals are given a.m. and p.m.
- Dogs who arrive without the food packaged correctly may be subject to a feeding fee.
- If you bring refrigerated items, please let the staff know at drop-off so we can get your items into the fridge quickly.
4. MEDICINE
Toby Town happily administers all needed medications to dogs. To make sure your dog's medication is given correctly, please adhere to the following steps:
- Write down the name of the medicines and the dosage.
- Write down what the medicine treats.
- Write down when and how the medicine is given. Example: 1 allergy pill at breakfast given in a Pill Pocket.
- Bring any necessary items needed to administer the medicine, such as syringes, peanut butter, Pill Pockets, etc.
- Complex medication needs may be subject to an additional fee.
- Medications are generally given at mealtimes. If your dog's medication needs to be given at a special time, please make sure you write down this information.
5. ITEMS NEEDED FOR BOARDING:
- Food prepackaged and labeled as explained above.
- Medication with instructions.
- Pack treats if your dog is on a special diet and cannot have our treats.
- Nothing else is required. Toby Town provides raised Karunda beds, hand-made, clean blankets, and new Kinn bowls.
- Please label everything that comes into our facility, including jackets, leashes, toys, etc.
- NOTE: Bring your food and medicines in a small bag as we do not have room to store backpacks, coolers, luggage, etc.
DROP-OFF:
Everyday before Noon
PICK-UP:
Monday-Friday before 6:30 pm
Saturday and Sunday before 6:00 pm
(If you plan to pick up your pup early in the morning, please
let us know in advance so that we can have everything packed up and ready.)
BATH:
If requesting a bath at pick-up, please let us know the approximate time
you plan to arrive so that we can have your dog ready to go.